NALS

cmRENT is one of the latest Essex Letting Agents accredited by The National Approved Letting Scheme - a Government backed accreditation scheme which offers peace of mind to Landlords & Tenants through the knowledge that the firm they are dealing with offers clearly defined levels of Customer Service.

cmRENT stands up for standards

NALS (The National Approved Letting Scheme) ensures that agents comply with defined service standards and have in place a customer complaints procedure underpinned by an arbitration scheme, Professional Indemnity Insurance and Client Money Protection cover. Astonishingly, around £1 billion of U.K. tenants' deposits is currently unprotected.

The Scheme is supported by some of the most powerful voices in the property industry; The Association of Residential Letting Agents (ARLA), the National Association of Estate Agents (NAEA) and the Royal Institution of Chartered Surveyors (RICS) support NALS, which is also endorsed by the ODPM (Office of the Deputy Prime Minister), the Housing Corporation and the British Property Federation. Membership is open to organisations that have a director, principal or partner who is a member of one of the professional bodies.

NALS Chairman Hugh Dunsmore-Hardy comments: "NALS service standards are the consumer's benchmark against which to judge the performance of letting and management agents operating in the private rented sector, and we are delighted to welcome cmRENT to the Scheme."

"Agents such as cmRENT are in the vanguard of a drive to establish uniform service standards in the industry. Those agents who are not prepared to meet the standards required by NALS and, most importantly, the public, will not survive for long."

Michael Saville, Managing Director of cmRENT adds, "We feel our NALS membership will give our Clients even more confidence that they are dealing with a professional Letting Agent. The visible assurance provided by the NALS logo gives prospective Landlords and Tenants the confidence of knowing the service they can expect from dealing with us."

More information on The National Approved Letting Scheme can be obtained by calling NALS on 01242 581712, e-mailing or visiting the NALS website:

www.nalscheme.co.uk